Terms of Service

Last Updated: March 15, 2026

Summary: SpotProof is a B2B service for parsing TV post-log files. By using our service, you agree to these terms. Uploaded files are processed using temporary storage, and working copies are cleaned up after parsing. We may retain secure internal copies in limited circumstances for parser testing and quality improvement, as described in our Privacy Policy.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or entity, "you" or "Customer") and WebSystems Inc. doing business as SpotProof ("SpotProof," "we," "us," or "our") governing your access to and use of the SpotProof website, application, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

SpotProof provides automated parsing and analysis of television advertising post-log files ("Post-Logs"). The Service:

3. Account Registration

To access certain features, you must create an account. You agree to:

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Subscription Plans and Payment

4.1 Plans

SpotProof offers the following subscription plans:

4.2 Free Access (Private Beta)

While SpotProof is in private beta, eligible accounts get free access. During this period:

4.3 Billing

4.4 Refunds

14-Day Guarantee: If you are not satisfied with SpotProof, you may cancel within 14 days of your first paid subscription for a full refund. After 14 days, fees are non-refundable except as required by law. Refund requests should be sent to [email protected].

4.5 Price Changes

We may change pricing with 30 days' notice for monthly plans or 90 days' notice for contracted (Agency) plans. Continued use after price changes constitutes acceptance of new pricing.

5. Acceptable Use

You agree NOT to:

6. Data and Privacy

6.1 Your Data

You retain all rights to the data you upload ("Customer Data"). By uploading data, you grant us a limited license to process it solely to provide the Service.

6.2 Data Processing

Important: Uploaded files are processed using temporary storage, and working copies are cleaned up after parsing. We may retain secure internal copies in limited circumstances for parser testing and quality improvement, subject to our Privacy Policy and any applicable DPA.

We store:

6.3 Template Learning

Our system learns parsing patterns from file structures to improve accuracy. These learned patterns ("Templates") contain formatting rules only - not your actual data. Templates may be used system-wide to benefit all users.

6.4 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.

7. Intellectual Property

7.1 Our Property

The Service, including all software, algorithms, templates, documentation, and trademarks, is owned by SpotProof and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service.

7.2 Your Property

You retain ownership of all Customer Data. We claim no intellectual property rights over the data you upload or the results we return to you.

7.3 Feedback

If you provide suggestions or feedback about the Service, we may use it without obligation to you.

8. Confidentiality

We will treat Customer Data as confidential and will not disclose it to third parties except:

9. Service Availability and Support

9.1 Availability

SpotProof targets 99.5% monthly uptime for the Professional and Agency plans, excluding scheduled maintenance windows. If uptime falls below this threshold in any calendar month, affected customers may request a service credit equal to 5% of that month's fees for each full 1% below the target (up to 30% of monthly fees). Credit requests must be submitted within 30 days of the downtime event.

Starter plan users receive best-effort availability without a formal SLA.

Scheduled maintenance will be communicated at least 24 hours in advance when possible.

9.2 Support

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

You acknowledge that post-log parsing involves interpretation of varied formats and that manual review of results may be necessary for critical decisions. SpotProof provides confidence scores and per-spot quality flags to help you identify results that may need review.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPOTPROOF SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, REGARDLESS OF WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO SPOTPROOF IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless SpotProof and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Service.

13.2 Termination by You

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

13.3 Termination by Us

We may suspend or terminate your access immediately if you:

13.4 Effect of Termination

Upon termination:

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Delaware, and judgment on the award may be entered in any court of competent jurisdiction.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and SpotProof.

15.2 Modifications

We may modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Service. Continued use after changes constitutes acceptance.

15.3 Waiver

Failure to enforce any provision does not waive our right to enforce it later.

15.4 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.5 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of all or substantially all of our assets, with 30 days' notice to you.

16. Contact Information

For questions about these Terms, contact us at:

SpotProof
Email: [email protected]
Website: https://spotproof.app